Update 25 January 2021

  • We are currently experiencing a large volume of calls & emails. Please be patient and understanding when speaking with our customer service team members and have your order number ready.
  • All backorders will be sent ASAP once stock is received from our suppliers. We cannot speed this up unfortunately.
  • Average order turnover from placed to dispatched is 7 to 10 Working Days.

We thank you for your patience.

 

“COVID-19 Update - January 21st 2021"

Dear Customers,

As per directive from QLD Gov't, from of 1am Friday 22nd January changes to current restrictions will see the wearing of 'masks' no longer required.

Other Covid-19 restrictions still remain in place - our Retail Shop at this time is limited to 40 people at a time including Customers and Sequel Staff.

This is unfortunately creating longer than normal wait times.

To avoid waiting and stress, we recommend ordering online and having your back-to-school supplies delivered contact free.

If you must visit our retail shop, we would appreciate limiting the number of persons per family entering the store.

This will give all our customers shorter wait times.

Thank you for your understanding and for supporting a QLD-owned small business.

Regards

Sequel Management

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  • We kindly ask that if you have been in any of the locations listed in the following link or have been in close contact with anyone who has been, to please refrain from visiting our store. We do offer home delivery. Contact tracing — coronavirus (COVID-19) 
  • Please practice Social Distancing  when in store - 1.5m minimum
  • We have hand sanitiser for your use both at our store entry and throughout the store
  • Avoid physical contact where possible – handshaking etc
  • Sequel staff have been directed to wipe down all surfaces, doors, benches and counters as frequently as possible 

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