Please Note, In order to continue to provide competitive prices and services to our customers we no longer operate a retail store. However, you can prepay your orders online. Online shopping offers customers a free delivery period* or Click'N'Collect Service. 

*Terms & Conditions Apply.


 

January 2023 Trading Hours

     OPEN       CLOSE   
Monday 8.30 am 4.30 pm
Tuesday 8.30 am 4.30 pm
Wednesday 8.30 am 4.30 pm
Thursday 7.00 am 7.00 pm
Friday 8.30 am 4.30 pm

 

SATURDAYS    OPEN       CLOSE   
7 Jan 2023 9.00 am 1.00 pm
14 Jan 2023 9.00 am 1.00 pm
21 Jan 2023 9.00 am 1.00 pm

 

 

(Please Note: Phones are only answered during regular business hours 8.30 am to 4.30 pm Mon - Fri)

 

Head Office & Distribution Centre:

 6 Buttonwood Place, Willawong, QLD 4110 (Driveway access via Gardens Drive).

 


Order processing:

We process orders every business day in order of receipt and most orders will be ready as soon as we receive them (If your items are in stock), Our normal processing timeframes are: 

February to October: Allow up to 1– 5 business days
November to January: Allow up to 15 business days

You will receive an email and a SMS from us advising your order is ready for pickup.

Product Substitution

If an item is unavailable at the time of packing, the product may be substituted with a similar product of the same or greater value. This will only apply to stationery items and not books.

Back Ordered Items

From time to time due to events outside of our control, some items may be temporarily out of stock. Under these circumstances, we will advise you of the backorder on the tax invoice for your order. The item will be delivered to you as soon as it becomes available free of charge. An SMS will be sent advising you when the item is on its way.

Claims

Claims for damaged or missing items will not be recognised after 30 days of your order being received. If you have received a damaged item or you are missing an item, please contact SequelBooks in writing by emailing cs@sequelbooks.com or complete this Dispute resolution form and attach any evidence if applicable.

If you would like to submit a refund request for a faulty item or change or mind please read our Returns Policy.


Read our >> Terms & Conditions

If you have any inquiries please call us on 07 3177 3331 or message us here.