Ordering Help & General Information

Thank you for using Sequel Books for your Education, Book & Stationery needs! We aim to make this as simple as possible to take the stress out of books and stationery shopping!

Current SHIPPING OFFER - $5 Home Delivery

  •  Applies to orders over $10 and under $200.
  • If you wish to discuss free local delivery for orders then please call our helpful customer service to arrange.
  • Car Park Collection is available. Choose Store Collect at the checkout and call when you are in the car park. Our helpful staff will bring your order to you

Back-To-School Booklist Ordering: (currently undergoing website maintenance) 

Follow these simple steps to place your order.

Temporary method if ordering for a school listed in our booklist section:

  1. Select your School & Year level from the Drop Down Menu on the side of the webpage 
  2. Print off the relevant lists and please read ALL subject notes to ensure you do not over order. 
  • Option 1 - Order your items required via the Bright Blue Search Bar at the top of the website
  • Option 2 - Call our Customer Service Team on 07 3177 3331 and they can take your order over the phone
  • Option 3 - Fill out the form and email it to us at cs@sequelbooks.com 

If ordering off a Non-Sequel School list:

  1. Use the search function in the top panel of the website to search for your books & stationery and add to cart OR email a clear scanned copy of your order to our Customer Service Team

Points of Note

  • Shipping turnaround is usually 5 - 10 working days (lists may read 21+ days and this only applies to Peak Back To Scholl Times)
  • Please understand that whilst all attempts are made to match color choices with any preferred selections, stock availability will take priority.
  • Keep in mind if you opt for home delivery, and your parcel ends up back at an Australia Post Office and you do not arrange redelivery or collect from AusPost a re-delivery fee may be applicable. 
  • Delivery prices stated on any PDF copies are only set till the Cut Off Date. Late orders may incur a higher delivery charge
  • Complete Packs contain ALL listed requirements including "Retained from Previous Years" items. These are uneditable and any returns for exchange or refund can only be done post-delivery of goods.
  • Back Orders - Some orders may be sent with Back Orders due to supply issues at the time of packing. Back Ordered items will be sent ASAP once the items have been received from the supplier.
  • Digital Codes - will be listed on your hard copy invoice received with good OR emailed directly to you. The instructions to access your code will be listed on your invoice or in the email. Digital purchases are non-refundable

Glossary of Terms:

CP : Complete Pack - A full pack purchasing the full list as set by the school

BYO : Build Your Own - Individuals can pick and choose which items they wish to purchase

Order status - On Hold - If you made your order PRIOR TO your school's order cut off date and now your order shows that it's On Hold,  DO NOT WORRY! It means that your order has been moved into our BULK packing and will be processed and delivered in accordance with the terms agreed between your school & Sequel. If your order is ON HOLD for ANY other reason Sequel staff will contact you.

Forgotten Your Delivery Information? CLICK HERE to go to the Booklist Resource Page and find your Information Sheet.

 

cs@sequelbooks.com - 07 3177 3331-